Terms of Service
Last Updated: January 2025
Welcome to GoldenGaming. These Terms of Service govern your use of our advisory services and website. By engaging with our services, you agree to these terms. Simple as that.
Professional Advisory Services
GoldenGaming provides strategic advisory and consulting services related to gaming license applications and regulatory compliance. We are advisors, not miracle workers. Our role is to guide, not guarantee outcomes.
What we deliver:
- Jurisdictional analysis and recommendations
- Application preparation and documentation support
- Regulatory compliance consulting
- Ongoing advisory throughout licensing processes
What we don't control: regulatory authority decisions, processing timelines, or jurisdiction-specific policy changes. We navigate systems; we don't own them.
Client Responsibilities
You're expected to provide accurate, complete information. Gaming regulators conduct thorough due diligence. Incomplete or misleading information doesn't just delay your application - it can sink it entirely.
Your obligations include:
- Timely provision of requested documentation
- Disclosure of all material business relationships
- Maintenance of adequate capital reserves as specified by target jurisdictions
- Compliance with all applicable laws in your operating territories
We work with serious operators who understand regulatory environments demand transparency.
Service Fees and Payment Terms
Our fee structures vary based on jurisdiction complexity and service scope. Initial consultations establish clear pricing before engagement.
Standard terms:
- Retainer fees are non-refundable once work commences
- Additional costs (government fees, third-party certifications) are client responsibility
- Payment schedules follow milestone completion
- Outstanding balances may pause service delivery
We're transparent about costs. No hidden fees. No surprise invoices.
Confidentiality and Data Protection
Your business information stays confidential. We maintain strict data protection protocols compliant with GDPR and relevant privacy regulations.
We collect only necessary information for service delivery and regulatory submissions. Your data isn't sold, shared, or used beyond our advisory relationship and required regulatory disclosures.
Limitation of Liability
Our liability is limited to fees paid for services rendered. We provide expert guidance based on current regulatory frameworks, but cannot guarantee specific outcomes from licensing authorities.
Regulatory environments change. Jurisdictions update requirements. We adapt our advice accordingly, but ultimate licensing decisions rest with government authorities, not advisory consultants.
Termination
Either party may terminate services with 30 days written notice. Completed work remains billable. Ongoing applications require transition planning to protect your licensing interests.
Governing Law
These terms are governed by the laws of Malta, where GoldenGaming maintains its principal operations. Disputes are resolved through arbitration before litigation.
Contact
Questions about these terms? Reach us at [email protected]. We respond to substantive inquiries within 48 business hours.
These aren't just legal boilerplate. They're the framework for professional engagement. Read them. Understand them. Then let's build your licensing strategy.